Whether you are new to Viva Stationery or have been following our work for some time, I'm really glad you're here with us today. This is the start of a new stage for our brand and can't be more excited to finally share it with everyone!
Let me give you more details about all the exciting news happening here at VivaStationery.com! These are some of the things you can do at our new website:
· Opening a customer account
This will allow you to keep track of orders, save your address, and be part of the loyalty program.
· Keeping a wishlist
Save your favourite products to your wishlist and get back to them at any time by clicking on the heart icon located at the top bar or at the footer links as "My Wishlist".
· Loyalty program
Earn Viva Points and use them to get discounts on your next order! Click here to know more details.
· Leaving reviews of our items.
With our new website reviews are starting again from zero. We'd love to continue receiving your encouraging words and learning what to improve in our shop. And as we know writing reviews takes time and dedication, we want to thank our reviewers by giving away one 20€ shop credit coupon every two months among all the participants in our Bimonthly Review Raffle!
· Chat with us!
If you have any questions about our products, if something isn't working well in the site or anything, you can now use the chat located at the right bottom of the window. We'll send you a reply as soon as we can. Keep in mind that our working hours are 9am to 18pm Mon-Fri (CEST time zone), we can only guarantee an instant reply during those hours. The chat works with Facebook Messenger, so you'll get replies and notifications in your app too!
In addition to that:
- All new releases will always be available in this store one week earlier than in our Etsy shop.
Prices will always keep lower at VivaStationery.com
- Some of our older products have been updated exclusively for our official store! Check this, this and this!
Thank you so much for being part of our journey! Have fun exploring and shopping our new site!